Get more from Meta - without managing every moving part in-house.
MetaDesk gives you a dedicated human expert who builds, maintains, and improves your Meta engagement ecosystem, backed by the Chronox AI platform.
What MetaDesk is and what it isn't
MetaDesk is
- A dedicated human expert
- Ongoing management and improvement
- Powered by the Chronox AI platform
MetaDesk is not
- An AI-only or one-time service
- Customer support outsourcing or message handling
What Your MetaDesk Expert Helps You Manage
WhatsApp & Meta Setup
Set up and maintain your Meta Business and WhatsApp Business Account, including permissions, WhatsApp coexistence, catalog configuration, channels, and platform readiness.
Unified Inbox
Bring conversations from WhatsApp, Instagram, Messenger, and your website into one unified inbox with suitable assignment and contact-handling workflows.
Ticketing
Configure and improve ticket creation, assignment, ownership, categories, statuses, and follow-up processes within Chronox AI.
Chatbots & Automation
Build and maintain rule-based chatbots with interactive buttons, numbered or list-based options, WhatsApp Flows, customer journeys, automated workflows, and integrations with third-party systems through APIs and webhooks.
AI Chatbots & Multichannel Deployment
Prepare, deploy, and continuously improve AI chatbots across WhatsApp, Instagram, Messenger, and websites, including interactive messages, WhatsApp Flows, knowledge sources, prompts, and integrations with third-party AI services.
Instagram Keyword Automation
Create keyword-triggered automations for Instagram comments and direct messages, including automated replies, lead capture, qualification, and follow-up journeys.
Campaigns & Retargeting
Manage contact lists, audience segments, WhatsApp campaigns, template strategies, retargeting, and workflows triggered when customers respond.
Click-to-WhatsApp Ads
Set up and optimize Click-to-WhatsApp ad journeys, including lead capture, chatbot engagement, qualification, routing, and follow-up automation.
WhatsApp Flows
Create form-like experiences within WhatsApp for lead capture, registrations, onboarding, surveys, appointments, applications, and structured data collection.
Payments on WhatsApp — India
Help eligible Indian businesses enable payment journeys through supported methods such as UPI, allowing customers to complete payments without leaving WhatsApp.
Voice & AI Voice
Set up and improve human voice and AI voice experiences on WhatsApp and websites, including conversational journeys, call routing, and voice-based automation.
Integrations & Connected Systems
Connect Chronox AI with CRMs, ERPs, helpdesks, internal applications, third-party platforms, APIs, and webhooks to support connected customer journeys and operational workflows.
Ongoing Operations, Strategy & Improvements
Your dedicated MetaDesk expert helps carry out day-to-day operational changes, chatbot and workflow updates, campaign adjustments, process changes, integration updates, new strategies, and continuous improvements as your requirements evolve.
Who Is MetaDesk For?
MetaDesk is designed for businesses that want to simplify the ongoing management of Meta's growing range of channels, campaigns, chatbots, automations, integrations, and workflows. It is ideal for teams that believe working with a dedicated external expert can help them move faster and operate more efficiently.
- Businesses without an in-house Meta engagement specialist
- Teams that want to launch and improve faster
- Companies that prefer ongoing expert support over one-time setup
- Businesses that see outsourcing as more practical than hiring and training internally
Best suited for
MetaDesk Pricing
Pricing is based on the channels, workflows, integrations, and level of ongoing assistance required.
MetaDesk starts at
Final pricing depends on scope and support requirements.
- Dedicated human expert
- Ongoing setup, operations, and improvements
- Campaign, workflow, and automation support
- Powered by the Chronox AI platform
- Regular performance and improvement reviews
The Chronox AI platform subscription is selected and billed separately based on your required usage limits.
Any applicable messaging, campaign, advertising, or other Meta charges are paid directly to Meta and are not included in the MetaDesk fee.
The final fee depends on the channels, workflows, integrations, and level of ongoing assistance you require.
Important clarification
MetaDesk is a managed engagement and optimization service. Our team helps build, maintain, and improve your setup using the Chronox AI platform. Customer conversations, approvals, and business responses continue to be handled by your team.
